Comments on: Tejas Smokers Barbeque Pit

By: Anonymous

Anonymous — Thu, 25 Nov 2021 13:23:18 +0000

4.5

By: Ed Lemmon

Ed Lemmon — Tue, 18 Aug 2015 14:09:27 +0000

They actually have several options on the freight costs. It was much less than I expected it to cost. For instance you can go pick it up at the airport or freight company and save yourself alot of money. You just need a trailer with a ramp. If you buy one, buy the biggest one you can afford. You will regret it if you don’t. Either the 2400CC or the 2442 deluxe, that’s just my opinion though. I LOVE my 2040! It’s human nature to want bigger and better lol

By: Mike

Mike — Fri, 14 Aug 2015 12:18:57 +0000

I have had two of the 1628 smokers and have moved up to a 2040cc with the vertical smoker. I drove from St. Louis to Kansas City to buy if off of Craigslist. They are without a doubt the best smokers I have ever used. I sold my original Oklahoma Joe to buy the 2040cc. The temperature control is incredibly easy and it is very fuel efficient. I even put the griddle inside the fire box with a pizza stone on it and baked pizzas made from scratch in 2 1/2 minutes. The next day I put the griddle on top of the firebox and made hoe cakes to use as buns with our pulled pork. The 2040 CC is like having an outdoor kitchen. It’s the last smoker I will ever have.

By: Ed Lemmon

Ed Lemmon — Wed, 24 Jun 2015 18:06:37 +0000

I bought a used tejas 2040 off Craigslist. Not sure how old it is but it is not the deluxe they sell now and I can only give praise to quality craftsmanship and how well this pit cooks. I purchased the S.S. shelf cover and the fitted tarp that fits over it. I am on their site every week day dreaming. My son is in college now and when he gets his own place the 2040 will be his house warming gift. Then I will buy the 2442. I was gonna buy a Lang until I used a Tejas! They are amazing cookers! I can cook sausages six inches from the firebox side and not burn them, on the bottom rack. Top rack cooks hotter for the thing u need hotter like chicken or pork steaks. You won’t be disappointed with a Tejas!

By: Jim Bannerman

Jim Bannerman — Wed, 15 Oct 2014 03:22:19 +0000

I am the owner of Tejas Smokers and this is in response to Michael’s comment.

We try to treat every one of our customers as though they are family. We test every burner that leaves our facility and try our best to have things shipped soon after the order is placed. We package our products to handle the rigors delivered by the shipping companies. We spend the time that is needed to help our customers understand what they need, how to use it, and how it works regardless of how large or small the order is or if we get an order at all. We have been there for our customers long after their order was placed.

While we are very proud of our products and customer service, we are not perfect. When there are unnoticed defects in our product we will repair or replace the product. There are hardly any times we are out of a product for 82 days, however, some products can be purchased from us in large volumes and cannot be manufactured with a quick turnaround time. If we are out of an item for extended periods we inform our customers as soon as possible to see if it is acceptable to wait and would normally post the item is out of stock online with an expected arrival. By the sounds of it, what you ordered would not have fell into this category, however, if you want to contact us about your order and give us a chance to resolve it, I will look into it personally. I will also be willing to post the results of what I find whether it is positive or negative. We have absolutely no problem admitting a mistake and correcting it.

We try our best to provide detailed information and photographs of our products. I have to admit that the past year we have neglected this slightly since we were busy moving into a new facility and we are still getting organized and setup. However, most of our products have not changed in this time frame. We still own the molds for our cast iron burners in order to keep the high quality that we have always produced. Any changes we have made to our products are always improvements, and are never for cost cutting purposes. We only want to sell quality products with high life expectancy.

Again, I invite you to contact me directly so that I can have the opportunity to resolve any issue you have with our products. I can be contacted at 713-222-0077 or jim@tejassmokers.com. I will need the name on the order, an order number, or the email address that was given for the order.

Regards,
Jim Bannerman

By: Michael

Michael — Fri, 03 Jan 2014 19:50:15 +0000

I waited 82 days after payment to receive my order from Tejas. I’m not sure who was previously in charge of this outfit, but the product and customer service currently are substandard. What their website shows and what actually ends up on your doorstep are worlds apart. No invoice, poorly packaged, castings of extremely poor quality (employee told me their parts ship in from out of country), wrong parts, parts partially assembled and incorrectly at that…wow. I caution you carefully consider doing business under the present conditions.

By: mojohand

mojohand — Thu, 30 May 2013 05:21:10 +0000

I’ve had the pleasure of using a 1628 for the last 12 years and it looks and works as good as it did from day one. As the other review says, the customer service is excellent. The owner of ‘Tejas’ helped me with any questions and made sure I was happy with the smoker. The weight of this unit is a testament of it’s longevity. This unit is built to be become an heirloom.

By: James

James — Sun, 17 Mar 2013 18:06:17 +0000

Ii have a tejas smoker 1628c. This smoker is fantastic and does an awesome job for all your smoking needs. Since owning it my family no longer eats bbq out it no longer touches what I make at home. Brisket,ribs or bird it’s all great! The temperature control on this pit is second to none better than the oven in our home. The best part I mention last… Tejas customer service is outstanding.i can say with 100% fact,you get what you pay for. Tejas smokers are the best. Take my word and all the other satisfied customers that own these pits.